Shipping & Return Policy
We offer free shipping to our customers all across India. To avail the quickest confirmed delivery on all orders to India, please make sure to include the complete shipping address along with the correct PIN Code. Kindly note, that we are not responsible for postal delays caused due to incomplete address listings.We offer cash on delivery services for india. For orders placed in COD mode, a confirmation call is made after you place the order. once you confirm then only your order is processed.
Remember the international shipping and handling rate is based on the size of your order, the larger your order, the lower the rate. If you order two or more items, you may receive them in multiple boxes on different days because of varying item availability and shipping locations.Please keep in mind that residential shipments to USA and some other countries will be left at door if there is no one to receive the package.
We have partnered with reputed shipping companies like FedEx, BlueDart, DHL in order to maintain the safety and timely delivery of your product, however, we are not accountable for any delay in delivery of your product by the shipping companies.
We pay extra attention to the packaging of your product as we understand that it must be frustrating to receive a damaged product after much anticipation and thus, we ensure your products are first packed in paper bags and then packed in creased boxes.
Additionally, kindly note we do not charge anything extra as Custom Tax however, if you reside out of India then it may be charged to you by your government. In such a scenario, you would be responsible to pay for any such tax or duty fees levied by your country.
Return, Replacement and Refund:
The team of I AM is proud of its expertise in the field which has been acquired by means of intensive hard work and extensive market study over a decade. Time and again, we remind our customers of our aim to please them and our priority to cater to their needs.
In case you need to change the size, kindly write us an email at email@example.com and mention clearly your order number and the new size you want within 72 hrs. once we confirm you can send us the product back at your cost. Once the pcs. are received, we will send you a new product.
D’Coats ordered with custom sizes can't be returned.
In case the product or color ordered by you is not available with us, we will cancel your order and issue a full refund.